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Professional Experience

  • Led end‑to‑end delivery governance for digital solution projects including a WooCommerce product comparison website project - keeping scope, milestones and quality fully aligned.
  • Created comprehensive documentation: roadmaps, RAID logs, highlight reports, process maps, wireframes and weekly status updates - cutting reporting time by 25%.
  • Led requirements workshops to define and document MVP functionality - ensured 100% traceability from business need to delivered output.
  • Monitored risks, issues and progress via RAG reporting; identified and escalated 3 critical risks before they impacted timelines.
  • Collaborated cross‑functionally to align technical delivery with strategic objectives and maintain clear, consistent stakeholder communication.
  • Managed full‑lifecycle delivery for 10+ client websites, covering requirements gathering, planning, design, testing, UAT and deployment - always on‑time and within budget.
  • Translated business needs into clear scope and functional deliverables - achieved 100% alignment with client expectations.
  • Built and launched responsive WordPress & WooCommerce sites - improved digital visibility, online engagement and revenue performance.
  • Analyzed user behavior and feedback; implemented iterative improvements - reduced reported site issues by ~30%.
  • Applied structured planning and change control to deliver consistent results across independent engagements.
  • Translated operational requirements into functional web and IT solutions aligned to timelines, budgets and business goals.
  • Designed and optimized responsive websites - boosted brand visibility and drove measurable increases in customer enquiries.
  • Coordinated internal/external stakeholders; resolved scope conflicts and change requests efficiently to keep delivery on track.
  • Delivered IT support and resolved technical issues - reduced operational downtime and ensured reliable digital service delivery.
  • Led procurement, supply‑chain and account management - delivering goods across 5+ accounts with strong cost‑efficiency and on‑time performance.Conducted market & competitor analysis - informed strategy that improved repeat business by ~20% in 3 years.
  • Built lasting client relationships - delivered consistent revenue stability and excellent retention rates.
  • Produced performance reports and tracked KPIs - delivered actionable insights to guide commercial decisions.

Core Skills & Competencies

 Project Planning & Execution || Agile / Scrum || Waterfall Delivery || PRINCE2 Principles || PMO Governance || Scope Definition || MVP Delivery || Change Management || Risk Identification & Mitigation || RAID Log Management || RAG Status Reporting

 Requirements Gathering & Documentation || Business Process Mapping || Gap Analysis || UAT Planning & Support || Business Case Development || Wireframe || Data‑Driven Insight & Reporting

 Requirements Gathering & Documentation • Business Process Mapping • Gap Analysis • UAT Planning & Support • Business Case Development • Data‑Driven Insight & Reporting

Stakeholder Engagement || Cross‑Functional Teamwork || Client Relationship Management || Prioritization || Problem‑Solving || Decision‑Making

Tools & Technologies

Management & Collaboration

Microsoft Project || Jira || Asana || ClickUp || Monday.com || Confluence

Data & Reporting

Power BI || Advanced Excel || Python (Data)

Web & Digital

WordPress || WooCommerce || Elementor || Figma || Draw.io || Visio || HTML/CSS basics || Canva

General Productivity

Microsoft Office Suite || Microsoft Outlook || Google Workspace || Google Analytics

In Summary


I’m Lilian Idowu, a results‑driven Project Manager, Business Analyst and Digital Delivery Specialist based in London. With a BSc in Electrical and Electronics Engineering and professional certifications in Project Management, Business Analysis, Data Science, Python and Power BI, I bring proven experience delivering web, e‑commerce and operational projects. Skilled in Agile/Waterfall methodologies, stakeholder engagement, requirements mapping, risk governance and data‑driven reporting - proficient in tools including Jira, Power BI, Draw.io, Microsoft Project, WordPress and Excel. I consistently deliver on‑time, on‑scope results, reduce inefficiencies, and align delivery to business goals - ready to bring structured delivery and analytical insight to PM / PMO / BA roles.


Education & Certifications

BSc (Hons)
Electrical and Electronics Engineering

   University of Lagos

Project Management & Business Analysis

Tritek Academy

Introduction to Data Science

Cisco

Introduction to Python Programming

Santander

Power BI Fundamentals

Santander

Design Thinking & PMP Preparation

Simplilearn

Transforming Complexity into Clarity

My journey has equipped me to deliver consistent results, turning intricate requirements into precise, measurable outcomes. I am dedicated to driving improvement and would be excited to contribute my expertise to your team.
 
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